ChatBridge for WordPress
Turn scattered contact options into one clear WordPress inquiry widget. Start with a free base contact layer for email, phone, WhatsApp, custom links, and basic inquiry capture, then upgrade to ChatBridge Pro when advanced routing, automation, conversation tools, or AI assistance are needed.
Built for business websites, product catalogs, service pages, WooCommerce stores, and contact-driven landing pages that need a practical communication layer without adding a heavy hosted live-chat platform. New installs should be configured by the site administrator before the widget is shown on the front end.
Make the Next Contact Step Obvious
Many websites lose inquiries because contact options are scattered or too passive. ChatBridge for WordPress gives site owners a focused contact layer that can be enabled on the right pages when visitors are ready to ask a question.
One Clear Contact Entry Point
Bring WhatsApp, Email, Phone, and custom contact links into one clean widget instead of spreading basic contact options across different pages.
Faster Visitor Questions
Use a floating launcher or contact panel so visitors can open the configured contact options without leaving the current page.
Inquiry Capture on Key Pages
Let visitors submit a structured inquiry with contact details, company information, message content, and source page context when the form is enabled.
Quick Guidance for Common Needs
Use the free base plugin for core contact paths, then reserve advanced quick actions, rule replies, and routing logic for the Pro upgrade path.
Records Instead of Lost Clicks
Store submitted inquiries in WordPress so your team can review what visitors asked and where those inquiries came from. Advanced conversation tools can be handled in the Pro version.
Optional AI When Needed
Keep AI disabled by default. Enable AI-assisted replies only through the Pro version when your site needs more flexible free-text assistant responses beyond configured contact paths.
A Simple Flow from Visitor Question to Stored Inquiry
ChatBridge for WordPress keeps the front-end contact experience simple while giving site owners a practical path from configured contact options to stored inquiry records.
Admin Enables the Widget
The widget should be configured and enabled by the site administrator before it appears on selected front-end pages.
Visitor Opens the Contact Panel
A floating launcher lets visitors open the contact panel from selected pages on desktop, tablet, or mobile.
Visitor Chooses a Channel
The widget can show enabled channels such as WhatsApp, Email, Phone, or a custom link based on the site owner’s settings.
Visitor Submits an Inquiry
The inquiry form can capture email and message fields, plus optional name, phone, WhatsApp, country, company, and source page details.
Lead Is Stored in WordPress
Submitted inquiries appear in the plugin records so admins can review follow-up details and understand where the inquiry came from.
Pro Adds Advanced Workflows
ChatBridge Pro can extend the base contact flow with AI assistance, advanced routing, richer conversation tools, and automation features.
The Essentials for a Lightweight Website Contact Layer
ChatBridge for WordPress focuses on basic contact channels, inquiry capture, and lead records. ChatBridge Pro is the upgrade path for advanced replies, routing, conversation tools, automation, and optional AI.
Contact Channels
Show the contact methods your business actually uses, including WhatsApp, Email, Phone, and custom links.
- Customize basic channel labels and descriptions.
- Link visitors to contact, booking, support, catalog, or external form pages.
- Use copy-friendly contact details when direct opening behavior is not ideal.
Inquiry Capture
Collect structured inquiries inside the widget and record submissions in WordPress for easier follow-up.
- Collect name, email, phone or WhatsApp, country, company, and message fields.
- Store the source page URL where the inquiry was submitted.
- Send inquiry details through the WordPress mail system.
Pro Workflow Growth
Keep the free base plugin focused, then use ChatBridge Pro for more advanced visitor guidance and automation.
- Add advanced quick actions, routing logic, and configured reply flows.
- Use richer conversation records and advanced filtering for follow-up.
- Enable optional AI assistance only when the site owner configures the required provider settings.
Fit the Widget to Your Site Without Redesigning Your Theme
Control where the widget appears, how it opens, how it behaves on mobile, and how it matches your brand style after the site administrator enables it.
Position and Visibility
- Show the widget as a bottom-left or bottom-right floating launcher.
- Choose where the contact widget should appear after setup.
- Keep new installs from showing a front-end widget until the administrator enables display.
- Load the widget on all pages, selected paths, or excluded paths.
- Control whether the widget appears on desktop, mobile, or both.
Brand and Panel Styling
- Use preset colors or define a custom brand color.
- Control launcher, side rail, panel header, buttons, hover states, and focus states.
- Choose a panel style that fits your business website layout.
- Adjust panel width, launcher icon style, icon size, launcher label, and button behavior.
- Keep styles scoped to ChatBridge elements instead of redesigning the whole theme.
Keep AI Optional, Disabled by Default, and Controlled by the Site Owner
ChatBridge for WordPress can run without any AI provider. AI assistance belongs in the Pro path and should only connect to an external AI service after the site administrator enables and configures it.
Optional AI Assistance
- Run the widget without any external AI provider.
- Keep AI disabled by default in the free base experience.
- Connect an OpenAI-compatible endpoint only after the administrator enables and configures AI settings in Pro.
- Do not send requests to AI provider presets unless the administrator intentionally configures the provider.
- Keep the AI API key off the front end and excluded from exported settings.
Lead Records and Pro Conversation Tools
- Review inquiry submissions and basic lead details in WordPress.
- Use Pro for richer conversation history, advanced filtering, AI reply records, and workflow review tools.
- Set lead and conversation retention periods based on operational needs where supported.
- Export and import plugin settings while keeping saved AI API keys out of exports.
- Document what data is stored and when optional external services are used.
Best for Business Sites That Depend on Visitor Inquiries
ChatBridge for WordPress is useful when your website needs a clearer contact path than a static contact page. ChatBridge Pro is the upgrade path when you need AI, routing, automation, or advanced conversation workflows.
Good Use Cases
Business Websites
Give visitors a faster way to contact your team without searching through headers, footers, or contact pages.
Product Catalog Sites
Add inquiry and contact shortcuts where visitors often need details, quotes, catalogs, or sales follow-up.
WooCommerce Pages
Use the widget on store pages, product pages, or selected paths for pre-sale contact options.
Service Websites
Guide visitors toward quote requests, consultation questions, service details, or sales contact.
B2B Inquiry Sites
Support company inquiries, product questions, minimum requirement questions, and delivery-related questions.
International Contact Flows
Use WhatsApp, phone, email, or custom links for the base contact flow, with additional channel options available through the Pro upgrade path when needed.
Requirements
Help Visitors Contact Your Business Faster, Then Upgrade When You Need More
Use ChatBridge for WordPress as the free base contact and inquiry widget for your site. When your workflow needs advanced routing, richer conversation tools, automation, display controls, or optional AI-assisted replies, upgrade through the ChatBridge Pro path.