License and Billing Help for Paid Pro Plugins
Use this page when you need help with paid Ethan Plugin Studio Pro purchases, downloads, license keys, activated websites, invoices, payment methods, renewals, cancellations, or subscription changes. Free base plugins do not require a license key. For plugin usage, setup, documentation, bugs, or compatibility questions, use Support.
Purchase and License Tasks
These are account-level tasks for paid Pro products. They are separate from plugin setup, feature usage, bug reports, and documentation questions.
Download Purchased Plugins
Download paid Pro plugin files from the customer portal or from the purchase email sent after checkout. Use the same email address used for the order.
Find License Keys
View license keys and license details connected to your paid Ethan Plugin Studio Pro purchase. Free base plugins do not require license keys.
Manage Activated Websites
Review connected websites and activation limits when your paid Pro license includes this option. Site activations are handled by the license system used for that Pro product.
View Invoices
Access invoices, order history, billing records, and subscription details tied to your purchase account.
Update Payment Methods
Manage payment details for active paid Pro subscriptions through the billing settings for the purchase account.
Manage Subscriptions
Handle renewals, cancellations, and eligible plan changes through the customer portal for the paid Pro product.
License Portal or Support?
Billing access and plugin support are different requests. Choose the license or customer portal for paid Pro purchase account actions, and choose Support for plugin-related help.
Use the customer portal for purchase account management
Use the customer portal when the question is about access to your paid Pro purchase, license, billing record, invoice, or subscription.
- Paid Pro downloads and purchase email access
- License keys, activations, and connected websites
- Invoices, order history, and billing records
- Payment methods, renewals, cancellations, and eligible plan changes
Use Support for plugin-related help
Contact Ethan Plugin Studio support when the question is about how a plugin works on your WordPress or WooCommerce website.
- Plugin settings, setup steps, or documentation clarity
- Reproducible plugin errors or unexpected behavior
- Reasonable WordPress, WooCommerce, theme, or plugin compatibility notes
- Help identifying which Ethan Plugin Studio product a license belongs to
Choose the Correct Account or Support Path
If the issue is about paid Pro downloads, licenses, invoices, payment methods, or subscriptions, start with the customer portal or License & Billing Help. If the issue is about plugin usage, setup, documentation, bugs, or compatibility, contact Support.